Telehealth Services


 

The use of electronic communications to provide medical advice and treatment remotely is known as telemedicine. Our office now offers it through Modernizing Medicine® and their app, modmed Telehealth™. This increasingly popular solution is available for download on your mobile device.

Today, just about anything is possible with your mobile device - including getting medical advice or treatment from your dermatologist. With the modmed Telehealth app, you can enjoy high-tech, virtual care from the comfort of your home or office.

Ideal for mild skin issues such as a bite, rash, minor burn or acne, the modmed Telehealth app is easily accessible, convenient, and a time saver. Telemedicine doesn’t replace in-office visits, but it can be an added, effective and expedient way for you to consult with our doctors on occasion, giving you faster diagnosis, treatment and assurance – or a recommendation for face-to-face care. You can easily snap and send photos and other information about your condition via a mobile device to receive a reply from our team.


Getting Started


HOW TO DOWNLOAD

From the App Store or Google Play, search for Modernizing Medicine and then download the modmed Telehealth app onto your device. You can also click on one of the buttons or links below.

MANAGE PUSH NOTIFICATIONS

After you download the app, you can set your push notifications to either allow you to receive or block telehealth messages. If you choose to receive notifications, you will be alerted any time the status of your case changes, even when you do not have the app opened.  If you choose not to receive notifications, you can only view your status by opening the app.

LOGGING IN

Before you start, you will need the URL specific to our practice, which you must acquire from our office along with a username and password specific to you.  Contact us to receive this information.


FAQs


What are telemedicine and telehealth?

The use of electronic communications to provide or receive medical advice and treatment remotely is known as telemedicine or telehealth. Consider it a virtual visit to your doctor’s office where you can receive treatment, diagnosis, advice and more.


Why should I use telemedicine?

Convenience is the most common reason. Telemedicine is great for people on the go and those who are either housebound or live in a remote area. It can also be a big time saver because you don’t have to drive to the office and wait for the doctor to see you.


Why is modmed Telehealth better for me than other telemedicine networks?

Trust and familiarity. modmed Telehealth is designed to let you engage with your doctor who has your record and knows your history. With another telemedicine network, you may interact with a doctor who doesn’t know you or your medical history, which could create more risks for you.


When should I use modmed Telehealth vs. see my doctor in person?

The modmed Telehealth app is not designed to replace in-office visits. It is intended to be supplemental and a convenient way to get a diagnosis or medical advice for common issues like rashes, acne and skin lesions. You should continue to see your doctor regularly. Use modmed Telehealth only for minor concerns, and never use it in case of an emergency


What information do I need to provide or send to my doctor through modmed Telehealth?

Since your doctor should already have your past medical history, you should just have to answer a series of questions about your concern. You will also be prompted to take and include photos with your case.


How long will it take for me to receive a reply from my doctor?

Each doctor is different, so be sure to check with his or her office.


What if I have a condition that requires immediate attention?

Then telemedicine is not an appropriate course of action. Please contact your doctor or health provider immediately with your concerns.


Can I use modmed Telehealth with any doctor?

No. Only doctors who are set up through modmed Telehealth can receive your case.


What if I have more than one complaint that I want to ask my doctor about? For example, I have acne and a rash.

The system is designed for you to submit a new case for each complaint. Please note that you may be charged per case.


Do I have to pay for the modmed Telehealth app?

The modmed Telehealth app itself is free to download. Modernizing Medicine charges a small service fee and your doctor otherwise determines the amount charged per submission.


Are telemedicine visits more expensive than in-office visits?

Pricing may vary, so please contact our office for actual pricing details.

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